AI Copilot forCustomer Support
Supercharge your support team with AI that integrates seamlessly with Zendesk, Intercom, or your custom platform. Resolve tickets 80% faster and delight your customers.
Smart Suggestions
AI analyzes tickets and suggests relevant responses from your knowledge base and past conversations.
Instant Context
Get complete customer context instantly - past interactions, documentation, and account details.
Auto-Drafts
Generate professional response drafts automatically based on ticket content and your brand voice.
Smart Routing
Automatically route tickets to the right team member based on expertise and workload.
Quality Assurance
AI reviews responses for tone, accuracy, and completeness before they're sent.
Knowledge Mining
Automatically extract and organize knowledge from resolved tickets to improve future responses.
Works with your stack
Seamless integration with popular support platforms
Zendesk
Native integration with Zendesk Support and Guide. Setup in minutes.
- Ticket suggestions
- Auto-responses
- Knowledge base sync
Intercom
Deep integration with Intercom Inbox and Articles. Real-time AI assistance.
- Live chat support
- Article recommendations
- Customer insights
Custom Platform
Flexible API integration with your custom support platform or CRM.
- REST API
- Webhooks
- Custom workflows
How Copilot works
Empowering your support team in real-time
Ticket Arrives
Customer submits a support ticket through any channel
AI Analyzes
Copilot reads the ticket and gathers relevant context
Suggests Response
AI drafts a personalized response with sources
Agent Approves
Agent reviews, edits if needed, and sends with one click
Benefits for your team
Transform your support operation
For Support Agents
- Respond to tickets 68% faster on average
- Reduce repetitive questions and copy-paste work
- Focus on complex issues that need human touch
- Get instant access to knowledge and context
- Improve job satisfaction and reduce burnout
For Support Leaders
- Handle more tickets with the same team size
- Improve CSAT scores and customer happiness
- Reduce training time for new agents
- Get insights into common issues and gaps
- Scale support without scaling costs